Information Collected

• Account data such as email address, password hash, display name, and profile image.
• Subscription, unlock, and tipping payment metadata returned by the payment processor.
• Messages, lounge chat messages, live chat messages, and related timestamps.
• Uploaded media and account-generated content.
• Basic technical data required to operate sessions, authentication, fraud prevention, and service reliability.

How Information Is Used

Club Jack uses collected information to operate paid access, authenticate users, process payments, provide messaging and chat features, display profile details, enforce site rules, maintain security, and comply with legal obligations.

Sessions And Security

The site uses session cookies, security tokens, access controls, and abuse-prevention systems to keep accounts signed in, reduce fraudulent activity, and help protect creator and member areas from misuse.

Payment Data

Payment card details are processed by the site’s payment provider and are not stored directly in Club Jack’s local application database. The site may store payment status, customer identifiers, subscription identifiers, and transaction references associated with your account.

Sharing

Information is shared only as needed to run the site, complete payments, comply with the law, investigate abuse, or protect the rights and safety of the site, creator, or users.

Retention

Club Jack keeps account, billing, and operational records for as long as needed to provide the service, maintain security, resolve disputes, and meet legal obligations. Chat and message content may be deleted according to operational rules or manual moderation decisions, and live-room chat may be automatically cleared after a broadcast ends.

Your Requests

Users may submit account help, deletion requests, billing questions, or privacy questions through the Contact form. Additional identity verification may be required before acting on sensitive requests.